Last updated: October 14, 2026
This Privacy Policy explains how Ningbo Hexin Mold Co., Ltd. (HKX Die Casting Factory) (“HKX”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit https://hkxcast.com (the “Site”), request a quotation, or otherwise interact with us. We are a manufacturer of aluminium and zinc die castings based in Ningbo, Zhejiang Province, China and we sell business-to-business (B2B) components to customers worldwide.
Please read this policy carefully. If you do not agree with it, please do not use the Site or submit information through it.
1. Who is responsible for your information
The data controller for personal information collected through the Site is Ningbo Hexin Mold Co., Ltd. (HKX Die Casting Factory), Ningbo, Zhejiang Province, China. For any question about this policy or about your personal information, you can contact us at hkxcast@163.com or by telephone at +86 183 1296 2656.
2. Information we collect
2.1 Information you give us
When you complete an enquiry or quotation form, subscribe to updates, or contact us by email, telephone or instant messaging, we may collect:
- Your name and job title
- Your company name and business address
- Your business email address and telephone / WhatsApp number
- The country or region you are based in
- Details of the part, project, drawing, material or tolerance you ask about
- Any other information you choose to include in your message or upload as an attachment
2.2 Information we collect automatically
When you browse the Site, our servers and our analytics providers may automatically record:
- IP address and approximate location (country / city level)
- Browser type, device type, operating system and screen size
- Pages viewed, referring pages and the time and duration of your visit
- Language preference and interactions with forms and buttons
2.3 Information we do not ask for
Please do not send us sensitive personal information (for example health data, political or religious beliefs, biometric data, or government identity numbers). We do not knowingly collect personal information from children under 16.
3. How we use your information
We use the information described above for the following purposes:
- To answer your enquiry, prepare a quotation and provide technical and commercial support
- To perform a contract with you or your employer, including order confirmation, production, quality documentation, shipping and after-sales service
- To operate, maintain, secure and improve the Site, and to diagnose technical problems
- To understand which products and pages are useful so that we can improve our content
- To send you commercial information about our products and services where you have asked for it or where we are otherwise permitted to do so (you can opt out at any time)
- To comply with legal, tax, accounting and export-control obligations
- To establish, exercise or defend legal claims
We do not sell your personal information, and we do not use it for automated decision-making or profiling that produces legal effects.
4. Legal bases for processing (EEA, UK and Switzerland)
Where the GDPR, the UK GDPR or equivalent Swiss law applies, we rely on the following legal bases:
- Contract (Art. 6(1)(b)) — to prepare a quotation and to perform an order with you.
- Legitimate interests (Art. 6(1)(f)) — to operate and secure the Site, to respond to B2B enquiries, to prevent fraud and to improve our products and content. We balance these interests against your rights.
- Legal obligation (Art. 6(1)(c)) — for tax, accounting, product-compliance and export-control records.
- Consent (Art. 6(1)(a)) — for non-essential cookies and for marketing messages where consent is required. You may withdraw consent at any time.
5. Cookies and similar technologies
We use cookies and similar technologies to keep the Site working, to remember your preferences and to measure traffic. For a full description of the cookies we use and how to control them, please see our Cookie Policy.
6. How we share information
We share personal information only as far as necessary, and only with:
- Our employees and group companies who need it to handle your enquiry or order
- Service providers acting on our behalf, such as hosting providers, email and CRM providers, analytics providers, translation services and logistics or freight forwarders
- Professional advisers (lawyers, accountants, auditors) where required
- Public authorities, courts or regulators where we are legally required to disclose it, or where it is necessary to protect our rights
Service providers are bound by written agreements and may use your information only for the purposes we specify. We do not sell or rent personal information to third parties.
7. International transfers
We are based in China and many of our service providers and customers are located in other countries. Your personal information may therefore be transferred to and processed in countries outside your own, including countries that may not provide the same level of data protection. Where the GDPR applies, we put appropriate safeguards in place, such as the European Commission Standard Contractual Clauses, and we will provide a copy of those safeguards on request.
8. How long we keep information
We keep personal information only for as long as necessary for the purposes described in this policy, and then delete or anonymise it. As a guide:
- Enquiries that do not become orders: up to 24 months
- Customer, order, quality and shipping records: for the duration of the business relationship and then for the period required by tax, accounting and product-liability rules
- Website analytics data: up to 26 months
- Records needed to defend legal claims: until the relevant limitation period expires
9. Your rights
Depending on where you live, you may have some or all of the following rights:
- Access — to be told whether we hold personal information about you and to receive a copy
- Rectification — to have inaccurate information corrected
- Erasure — to have information deleted where we no longer need it
- Restriction — to limit how we use it
- Portability — to receive information you provided in a structured, machine-readable format
- Objection — to object to processing based on our legitimate interests, and to direct marketing at any time
- Withdraw consent — where processing is based on consent, without affecting processing carried out before withdrawal
- Complaint — to lodge a complaint with your local supervisory authority
To exercise any of these rights, email hkxcast@163.com. We will respond within the time required by applicable law (normally 30 days) and may ask you to confirm your identity before we act.
9.1 Notice for California residents
If you are a California resident, the CCPA / CPRA gives you the right to know what categories of personal information we collect and how we use and disclose it, the right to request deletion or correction, the right to opt out of the “sale” or “sharing” of personal information, and the right not to be discriminated against for exercising those rights. We do not sell or share personal information as those terms are defined by the CCPA / CPRA. You may exercise your rights using the contact details above.
10. How we protect information
We use appropriate technical and organisational measures to protect personal information, including encrypted connections (HTTPS), access controls, least-privilege administration and regular backups. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your rights, we will notify you and the competent authority as required by law.
11. Links to other websites
The Site may link to third-party websites, catalogues, video platforms or social networks. We are not responsible for their content or privacy practices, and we recommend that you read their privacy policies.
12. Changes to this policy
We may update this policy from time to time, for example if we change the way we work or if the law changes. The date at the top of this page shows when it was last revised. Material changes will be highlighted on the Site.
13. How to contact us
For any question, request or complaint about privacy, please contact:
Ningbo Hexin Mold Co., Ltd. (HKX Die Casting Factory)
Ningbo, Zhejiang Province, China
Email: hkxcast@163.com
Telephone / WhatsApp: +86 183 1296 2656
